Refund And Cancellation Policy

Last Updated: 13 September, 2026

This Refund and Cancellation Policy applies to all subscription purchases made on the Delhi Pathshala website (delhipathshala.in) or mobile app, processed through our payment partner, Razorpay.

1. Subscription Nature

Delhi Pathshala’s subscription (₹29/30 days) provides digital access to premium content (full notes, GE material, PYQ, and syllabus PDFs) for a period of 30 days from the date of successful payment. Since this is a digital service that is activated immediately upon payment, please read this policy carefully before subscribing.

2. Cancellation

Our subscription does not auto-renew. You are not charged automatically after 30 days — you must make a fresh payment to renew access.
Since there is no recurring auto-billing, there is no separate “cancellation” required — simply choose not to renew if you do not wish to continue.

3. Refunds

Because subscription content is digital and access is granted immediately upon successful payment, refunds are generally not provided once a subscription has been activated.
If you experience a technical issue where payment was successfully deducted but your subscription was not activated within 24 hours, please contact us with your payment ID (available in your Razorpay payment confirmation email/SMS) at the support email below. We will investigate and, if the issue is confirmed to be on our end, either activate your subscription manually or process a refund within 7 business days.
If you were charged more than once for the same subscription period due to a technical error, the duplicate payment will be refunded within 7 business days of us verifying the duplicate transaction.

4. How Refunds Are Processed

Approved refunds will be credited back to the original payment method (UPI/card/net banking) used at the time of purchase, via Razorpay, typically within 5-7 business days of approval, though timelines may vary depending on your bank.